Privacy Policy - LootPanel

1. Information We Collect

When you create an account via Discord OAuth, we collect:

Discord username, ID, email address, and avatar
Steam ID (if you choose to link it)
PayPal email address (for receiving payments)
Store data, packages, and transaction records you create
IP addresses and browser information for security purposes

2. How We Use Your Information

To provide and maintain the LootPanel service
To authenticate your identity via Discord
To process subscription payments
To communicate service updates and important notices
To prevent fraud and ensure platform security
To provide customer support

3. Data Sharing

We do not sell your personal information. We may share data with: payment processors (PayPal) to facilitate transactions, Discord for authentication, and law enforcement when required by law. Store Owner information is not shared with other Store Owners or their customers beyond what is displayed on the store.

4. Data Security

We implement industry-standard security measures including HTTPS encryption, secure password hashing, and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we may retain certain data for legal compliance and dispute resolution for up to 12 months. Transaction records may be retained longer as required by financial regulations.

6. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us via Discord to exercise these rights. Note that deleting your account will deactivate all associated stores.

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies. No advertisements are displayed on LootPanel.

8. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes. Continued use of the service constitutes acceptance of the updated policy.

9. Contact

For privacy-related inquiries, contact us via our Discord community or at the contact information provided on our website.